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B06Energy(Balance)Experience

Comfort request

"Too cold" on the room panel or app adjusts within the band and logs it; repeat complaints in a zone become a setpoint offset proposal or a fault ticket

Simulate
Readiness
0 Concept
Release wave
Wave 3 (Q2 to Q3 2027)
Group
Rooms and floors
Risk tier
R3
Autonomy at design
Autonomous
Autonomy at launch
Ask until site certified
Version
2.0.0

Settings: Step size, Complaint threshold

Serve

Who benefits
Anyone too hot or too cold
Adverse experience to avoid
A request ignored or applied outside safe limits

Authority

System owners
BMS owner, FM owner
Declared scopes
A01A16A18A31

Flow

When
Triggers
T20Comfort requestRequest

Warmer or cooler request

T06ScheduleLearning

Weekly

If
Context
C19Comfort bandRequest

Within band

TTL 120s · on unknown: skip

C21Environment readingLearning

Readings against the request pattern

TTL 120s · on unknown: skip

Then
Ask and act
A18BMS scenes5Request

Step the setpoint

RiskR3
Conflict key
zone:{zone}:hvac
Compensation
restore the prior BMS state within bounds
Retry safe
Yes within bounds
A31Record outcomes6Request

Log the request

RiskR0
Conflict key
none
Compensation
none
Retry safe
Yes
A01Notifys8Learning

Offset proposal to facilities

RiskR0
Conflict key
none
Compensation
none
Retry safe
Yes with dedup
A16Raise tickets9Learning

Fault ticket where readings are off

RiskR1
Conflict key
ticket:{asset}:{category}
Compensation
cancel the ticket
Retry safe
Yes with key
Verify
Read-back
V04BMS read-backs7Request

Read back

V06Outcome metrics10Learning

Requests fall

Evidence

Time stage
Meet
Metric
Minutes adjusting comfort avoided
Basis
Modelled
Evidence grade
Modelled
Fallback on failure
Native system keeps control; play pauses, holds its claim and notifies the system owner