1-PlatformPlaybook Studio
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F05Intelligence(Foresight)ExperienceEngine-ready

Portfolio learns

Across a client's own sites, finds the same failed handoff or friction recurring, proposes a play refinement and deploys it by approval with local overrides and rollback; no pooling of data across clients

Simulate
Readiness
0 Concept
Release wave
Wave 3 (Q2 to Q3 2027)
Group
Learn
Risk tier
R2
Autonomy at design
Ask
Autonomy at launch
Ask
Version
2.0.0

Settings: Sites in scope, rollout order, rollback rule

Serve

Who benefits
Multi-site clients
Adverse experience to avoid
A play or data moving between customers

Authority

System owners
Play publisher
Declared scopes
A02A60

Flow

When
Triggers
T53Cross-site recurrenceAll

The same pattern recurs at two or more of the client's sites

If
Context
C57Site comparisonAll

Site comparison from run history

TTL 120s · on unknown: skip

C55Likely causeAll

Likely cause

TTL 120s · on unknown: skip

Then
Ask and act
A02Ask with answers4All

Owner approves the refinement and the rollout

RiskR0
Conflict key
run:{run}:ask
Compensation
withdraw the ask
Retry safe
Yes with dedup

Timeout 600s · on timeout: compensate

A60Deploy play versions5All

Play version deployed with local overrides and rollback

RiskR2
Conflict key
play:{play}:version
Compensation
roll back to the prior version
Retry safe
Yes
Verify
Read-back
V18Friction reduceds6All

Recurrence after deployment, against before

Evidence

Time stage
All
Metric
Recurring minutes avoided
Basis
Modelled
Evidence grade
Modelled
Fallback on failure
Device left as is; ticket raised; owner notified