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G16Space(Gravity)ExperienceEngine-ready
Room reputation
Repeat faults and low one-tap ratings rank a room lower in search until it is fixed and rated well again
Readiness
0 Concept
Release wave
Wave 3 (Q2 to Q3 2027)
Group
Rooms
Risk tier
R2
Autonomy at design
Autonomous
Autonomy at launch
Ask
Version
2.0.0
Settings: Fault count, window, Frequency cap
Serve
Who benefits
Everyone booking rooms
Adverse experience to avoid
A room unfairly ranked down after it was fixed
Authority
System owners
FM owner, Workplace owner
Declared scopes
A02A08A16A31
Flow
When
Triggers
T14Fault ticket raisedFaults
Fault ticket on a room
T23Booking end approachingRatings
At the end
If
Context
C06History patternFaults
Repeat faults in 30 days
TTL 120s · on unknown: skip
Then
Ask and act
A16Raise tickets4Faults
Raise priority ticket
RiskR1
Conflict key
ticket:{asset}:{category}
Compensation
cancel the ticket
Retry safe
Yes with key
A08Open or close spaces5Faults
Rank lower or take out of service
RiskR2
Conflict key
space:{space}:availability
Compensation
restore the prior availability
Retry safe
Yes
A02Ask with answers7Ratings
Rate the room
RiskR0
Conflict key
run:{run}:ask
Compensation
withdraw the ask
Retry safe
Yes with dedup
Timeout 600s · on timeout: compensate
A31Record outcomes8Ratings
Record
RiskR0
Conflict key
none
Compensation
none
Retry safe
Yes
Verify
Read-back
V08Ticket closeds6Faults
Ticket closed, rank restored
V07Notice answereds9Ratings
Answered
Evidence
Time stage
Meet
Metric
Fault-caused start delay minutes
Basis
Measured
Evidence grade
Observed
Fallback on failure
Device left as is; ticket raised; owner notified