H06People(Host)SignatureEngine-ready

Welcome journey

Welcome by private channel by default (host app, room panel, lift screen with initials only on opt-in); the host is alerted at plate entry with an ETA and again at the floor; a guest waiting over 5 minutes gets reception, a drink and a host nudge

Simulate

Readiness

0 Concept

Release wave

Wave 2 (Q1 2027)

Group

Arrival

Risk tier

Autonomy at design

Autonomous

Autonomy at launch

Ask

Version

2.0.0

Settings: Screens, wording, Target minutes, Zones, Threshold

Serve

Who benefits

Visiting guests and hosts

Adverse experience to avoid

A guest's name or purpose shown on a public screen

Authority

System owners

Comms owner, IT and AV owner, FM owner

Declared scopes

A01A15A33A41A46

Flow

When

Triggers

T10Plate eventGreeting, Host on time

Guest plate at the gate

T32Person recognisedGreeting

Face at the lobby (opt-in)

T33Tag zone changedOn the way

Guest tag on the host floor

T11Visitor registered or arrivedWaiting with care

Guest arrived

Context

C14Plate registeredHost on time

Registered guest

TTL 120s · on unknown: skip

C28Stage durationsHost on time

Arrival to met

TTL 120s · on unknown: skip

C34Visitor waiting timeWaiting with care

Waiting over 5 minutes

TTL 120s · on unknown: skip

Then

Ask and act

A41Native signage pushs8Greeting

Private channel by default (host app, room panel); public screens show initials or company only with opt-in

RiskR0

Conflict key

display:{group}

Compensation

restore the prior content

Retry safe

Yes

A15Signage contents9Greeting

Public display only with guest opt-in; no visit purpose shown

RiskR0

Conflict key

display:{group}

Compensation

restore the prior content

Retry safe

Yes

A33Room panel messages10Greeting

Welcome on the room panel

RiskR1

Conflict key

panel:{room}

Compensation

clear the message

Retry safe

Yes

A01Notifys11All

Host ETA

RiskR0

Conflict key

none

Compensation

none

Retry safe

Yes with dedup

A46Dispatch butlers13Waiting with care

Offer a drink

RiskR1

Conflict key

call:{room}

Compensation

cancel the dispatch

Retry safe

Yes with dedup

Verify

Read-back

V06Outcome metrics12All

Arrival to met

Evidence

Time stage

Visit

Metric

Arrival to host met minutes

Basis

Measured

Evidence grade

Observed

Fallback on failure

Holds released and steps compensated; requester notified