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H19People(Host)Experience
Settings follow you
Opt-in comfort, light and language applied wherever you book; an accessibility profile steers desks, rooms and routes and flags evacuation assistance to Shield
Readiness
0 Concept
Release wave
Wave 3 (Q2 to Q3 2027)
Group
Staff
Risk tier
R3
Autonomy at design
Autonomous
Autonomy at launch
Ask until site certified
Version
2.0.0
Settings: Preferences allowed, Needs, Assistant delegations (was H21)
Serve
Who benefits
Staff with comfort or accessibility needs
Adverse experience to avoid
Having to disclose a medical condition to get help
Authority
System owners
BMS owner
Declared scopes
A01A18
Flow
When
Triggers
T02Booking created or changedAll
Booking by the person
If
Context
C36Person profileAll
Personal preferences
TTL 120s · on unknown: skip
Then
Ask and act
A18BMS scenes3Comfort
Comfort and light
RiskR3
Conflict key
zone:{zone}:hvac
Compensation
restore the prior BMS state within bounds
Retry safe
Yes within bounds
A01Notifys5Accessibility
Suitable room and route
RiskR0
Conflict key
none
Compensation
none
Retry safe
Yes with dedup
Verify
Read-back
V04BMS read-backs4Comfort
Read back
V01Booking read-backs6Accessibility
Confirm
Evidence
Time stage
None
Metric
None
Basis
None
Evidence grade
Observed (state change)
Fallback on failure
Native system keeps control; play pauses, holds its claim and notifies the system owner