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R12Services(Rhythm)Experience
Planned maintenance
A planned work order from Field Service becomes a prepared visit: space out of booking, meetings moved, access window, orange light, result checked and work order closed
Readiness
0 Concept
Release wave
Wave 2 (Q1 2027)
Group
Maintain
Risk tier
R3
Autonomy at design
Ask
Autonomy at launch
Ask until site certified
Version
2.0.0
Settings: Lead time, access window
Serve
Who benefits
Hosts of affected meetings
Adverse experience to avoid
Meetings moved without the host knowing
Authority
System owners
Workplace owner, Security owner, IT and AV owner, FM owner
Declared scopes
A01A05A08A19A36A48
Flow
When
Triggers
T39Work order scheduledAll
Work order scheduled
If
Context
C26Room and next bookingAll
Bookings in the window
TTL 120s · on unknown: skip
Then
Ask and act
A08Open or close spaces3All
Take the space out of booking
RiskR2
Conflict key
space:{space}:availability
Compensation
restore the prior availability
Retry safe
Yes
A05Move bookings4All
Move affected meetings
RiskR1
Conflict key
booking:{booking}
Compensation
move back to the original room
Retry safe
Yes with key
A01Notifys5All
Tell the organisers
RiskR0
Conflict key
none
Compensation
none
Retry safe
Yes with dedup
A19Access grants6All
Access window for the technician
RiskR3
Conflict key
door:{door}:{person}
Compensation
revoke the grant
Retry safe
Yes with key
A36Panel light colours7All
Panel light orange
RiskR1
Conflict key
panel:{room}:light
Compensation
restore the state colour
Retry safe
Yes
A48Field Service work orders9All
Close the work order
RiskR1
Conflict key
workorder:{asset}
Compensation
cancel the work order
Retry safe
Yes with key
Verify
Read-back
V12Work order closeds10All
Work order closed
V11Device healthys8All
Device healthy after the work
Evidence
Time stage
Meet
Metric
Meeting minutes protected from maintenance
Basis
Modelled
Evidence grade
Modelled
Fallback on failure
Native system keeps control; play pauses, holds its claim and notifies the system owner