1-PlatformPlaybook Studio
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S06Resilience(Shield)ExperienceEngine-ready

Duress and lone worker

A smart button, panel duress or wearable SOS sends a silent alarm with location and confidence, acknowledged dispatch, retries and escalation; opt-in lone workers who miss a check-in are escalated; the native panic path keeps working without SETOS

Simulate
Readiness
0 Concept
Release wave
Wave 2 (Q1 2027)
Group
People safety
Risk tier
R0
Autonomy at design
Autonomous
Autonomy at launch
Ask
Version
2.0.0

Settings: Routing, silent, Interval, escalation

Serve

Who benefits
Lone workers and anyone in distress
Adverse experience to avoid
An alarm that nobody acknowledges

Authority

System owners
Play owner
Declared scopes
A01A20A54

Flow

When
Triggers
T45Duress or SOSDuress

Duress pressed

T06ScheduleLone worker

Check-in due

T46Check-in missedLone worker

Check-in missed

If
Context
C52Nearest cameraDuress

Nearest camera

TTL 120s · on unknown: skip

Then
Ask and act
A20Security alarms5All

Silent alarm with acknowledged dispatch, retries and escalation; native panic path keeps working without SETOS

RiskR0
Conflict key
incident:{source}
Compensation
none
Retry safe
Yes with dedup
A54Camera to operators6Duress

Camera to operator

RiskR0
Conflict key
none
Compensation
none
Retry safe
Yes
A01Notifys8Lone worker

Prompt the worker

RiskR0
Conflict key
none
Compensation
none
Retry safe
Yes with dedup
Verify
Read-back
V16Incident closeds7Duress

Alarm closed

V07Notice answereds9Lone worker

Answered

Evidence

Time stage
Get help
Metric
Alarm to response minutes
Basis
Measured
Evidence grade
Observed
Fallback on failure
Certified life-safety process continues unchanged; SETOS shows its uncertainty